Continue shopping Go to cart. This product is not compatible with your vehicle. Only a maximum quantity of 3 per item is allowed. Requires a pcm unlock to work with this device. If you are getting a custom tune, you can buy any SCT X4 that has preloaded tunes for gas or diesel, and use the programmer to download Your Custom tunes.
Public Pastes. Lua 6 min ago 1. HTML 5 9 min ago 2. Really hoping some one here has the solution. I can not get the Updater to recognize the device. My Laptop is Windows 10, I have restarted, powered up and down, Uninstalled and Reinstalled Updater, unplugged and plugged back in through all variations.
Any help would be appreciated. I googled and searched, but most recent thing I could find was from Mikeg Well-Known Member. I had that issue once and I realized I was using the wrong cord. I had another one that looked the same and fit perfectly. Just letting you know in case that's your problem.
Drove me nuts! Easiest Solution:. Step 1. Disconnect your device from the computer Do not reconnect the device until step 4. Step 2. Used for updating your device. You will also find here the device Part Number, Serial Number, Firmware version, and your Vehicle Information You must read "Vehicle Info" or "Tune" your vehicle in order for your vehicle Information to display while checking for updates.
CEF files. You can also rename a custom tune file here. The "Browse" button will allow you to browse to a specific location on your computer to find and load your custom tune files. The "Locate Custom Tunes" button will allow you to locate all.
CEF files stored on your computer that are not stored within a folder. CEF Custom Tune files that you have stored in your downloads folder or your desktop will display right away when you select the "Locate Custom Tunes" button. Used to download your cloud custom tune file from the cloud and load the file directly to your device. This option is used to transfer saved Livelink Data Log configuration files to your device for on-device data logging.
Display Device Setting and Serial Number. There is a "Copy to Clipboard" button which when clicked, copies all of the shown information to your clipboard for you to then paste where you'd like. You'd usually copy and paste this information to send to our tech team in most cases.
The file will save as a. BEF File which includes your device serial number. Running our Program as an Administrator. On many PC's you may be required to run the program as an administrator. To do this follow the below directions:. This is typically a device driver issue that occurs when a device is plugged into your computer for the first time without downloading the Device Updater first. Step 1. Disconnect your device from the computer Do not reconnect the device until step 4. Step 3. Reinstall the Device Updater software, the device drivers are installed in the same instance as the Device Updater.
Step 4. Reconnect your device to see if the problem has been resolved. You will need to know if you have a bit or bit version of Windows. Click HERE to determine which version you have if you don't know. This is the name of your device when the drivers are not properly installed yet. Step 3 : Select the Update Driver Software option for the device, then browse your computer and point to the driver files you downloaded earlier. If the device still does not communicate with your PC, give us a call with the device, and access to a Windows PC to further troubleshoot with one of our Technical Support Agents.
For certain things, Support may require the stock file to be emailed to them. In order to get the stock file, you will need our Device Updater software. Please follow the instructions below:. Make sure you have your PC with an internet connection and TeamViewer downloaded and running so we can remote connect to your PC and assist you as quickly as possible.
Download TeamViewer here. This issue is a result of TLS 1. We'll need to enable this in order for the Device Updater to function properly. Click here to download the Livelink Gen-II. All software including Live-Link is not Mac compatible.
The first and most critical step is selecting the correct PIDs for the histogram you would like to create. You need to know what PIDs will correspond to the to the table you are looking to create a histogram for. Once you have selected the PIDs, you can configure the data log and begin creating the histogram.
In the top menu bar click Add in the Histograms area. When the Histogram box pops up, click Add New. A new tab at the bottom left of your screen will appear and you will be on the Histogram Settings tab. Now it's time to start configuring our settings of the histogram. Follow the instructions on this image.
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