I can send a fax but can't receive one. When I send a hand-written fax, the recipient can't read the fax content. Will I lose faxes stored in the fax memory if my product is turned off? How do I save faxes to my Mac instead of printing them? Can I automatically print a fax report after every successful fax transmission? How do I add a pause when I enter a fax number on my product's control panel? How do I print faxes stored in the fax memory when my product has an expended ink cartridge?
Can I use digital voicemail with my fax? How many pages can I store in the fax memory? The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How do I change the ink cartridges?
Which ink cartridges should I use with my product? Can my product still print if an ink cartridge is expended or not installed? How long should an ink cartridge remain in my product if it's not used often?
How do I know when an ink cartridge needs to be replaced? What functions are available on my product when an ink cartridge is expended or not installed? I replaced an ink cartridge and my product shows that the same ink cartridge is expended. The color ink cartridge is expended even though I print in black only. Why does this happen? Why is Epson shipping initial ink cartridges with my product? What is my product doing after I install a new ink cartridge?
How do I print with black ink from Windows or my Mac when a color cartridge is expended? I brought my product with me to a different country and can't find ink for it. Select the questions to view the answers How do I replace the maintenance box?
How should I store my product if it's not going to be used for a long time? Memory Cards or External Devices. How do I print from a USB flash drive?
Paper or Media. Select the questions to view the answers How should I load envelopes? Does the type of paper I use really make a difference? How do I know which paper or media type to select in my product's driver?
How do I select the paper source in Windows? Which type of paper can I print on? What kind of paper gives the best results for high quality printing? How do I create a custom paper size for my product in Windows?
Print Quality or Appearance. Select the questions to view the answers My printout has incorrect margins. My printout has incorrect colors. My printout is grainy when I print from any application. My printout has a slight slant.
My printout looks inverted, as if viewed in a mirror. My product's Fix Red-Eye setting does not fix the red eye in my photo. My printout contains garbled characters when I print from Windows or my Mac. How do I reduce the appearance of red eyes in my photos?
Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers The quality of a scanned image with Epson Scan is poor. How do I scan to a SharePoint server or cloud service? How do I decide which resolution to select when scanning from Epson Scan?
How do I scan using Windows RT? How do I scan legal size documents? I want to enlarge an image that I'm scanning with Epson Scan. How do I obtain the best quality? Blank pages appear in my scanned image when using Epson Scan. Can I use Epson Scan with my Mac? Note: Your printer must be connected to the Internet via a wireless Wi-Fi or wired Ethernet network and be registered to the Epson Connect service.
Installation instructions: Double-click the downloaded file to create a disk image on your desktop. To scan using the product's control panel, you must also download and install the Event Manager Utility after installing this file. Make sure the Connection setting is set to Network , then click the Test button.
This file contains the Event Manager Utility v2. This utility allows you to scan from the control panel of your Epson product.
Installation instructions: Download the file. This file contains Epson Software Updater v2. Epson Software Updater, formerly named Download Navigator, allows you to update Epson software as well as download 3rd party applications. Note: To use this updater, your Epson product must be turned on and connected to a computer with Internet access. Double-click the installer icon to begin the update process. This utility is used to enable Epson Connect so you can print emails, documents, or photos from any device that can send an email.
This file contains the Epson Uninstaller Utility v1. This file contains the EpsonNet Config Utility v4. EpsonNet Config is a configuration utility for administrators to configure the network interface.
This file contains the Epson Fax Utility v1. This utility allows the transmitting of data such as documents, drawings, and tables created using a word processing or spreadsheet application directly by fax, without printing. Note: This utility will not work with Apple AirPrint. It must be used with an Epson printer driver.
This file contains Document Capture v1. Document Capture digitizes paper documents and is compatible with all common Document Management Systems and cloud storage repositories. See our video overview of this software.
Double-clicking this file creates a disk image on your desktop. Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. Print, scan, and share directly from your Android phone or tablet. This document contains an overview of the product, specifications, basic and in-depth usage instructions, and information on using options. This document contains information regarding Configuration, Operation, and Administration of your product over a network.
This guide describes the functions that differ in version 2. See your product User's Guide for instructions on sending faxes and using your product's other fax features.
This document provides quick reference for common uses, and Epson's limited warranty for your product. Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. Protect your Epson product beyond the standard warranty period with an Epson extended service plan.
For products in warranty , please contact Technical Support. If your product is out of warranty , find a service center. If you are unable to find an answer on our web site, you can email your question to Epson Support.
Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Downloads not available on mobile devices. Compatible systems : macOS Description : This file contains the installer to obtain everything you need to use your Epson WorkForce Pro WF wirelessly or with a wired connection. ICA Scanner Driver v5. Printer Driver v Description : This file contains the Epson Printer Driver v Remote Print Driver v Epson Event Manager v2.
Description : This file contains the Event Manager Utility v2. Epson Software Updater v2. Description : This file contains Epson Software Updater v2.
Epson Connect Printer Setup Utility v1. Uninstaller v1. Description : This file contains the Epson Uninstaller Utility v1. EpsonNet Config Utility v4. Epson Fax Utility v1. Description : This file contains the Epson Fax Utility v1. Epson Document Capture v1. Description : This file contains Document Capture v1.
Mobile Apps. The fax header gets cut off when I send a fax. I cannot access the fax settings on my product's control panel. Image Quality or Appearance. Select the questions to view the answers An area I highlighted with a fluorescent or neon marker does not appear in my scan. Select the questions to view the answers How do I change the ink cartridges? Which ink cartridges should I use with my product?
Can my product still print if an ink cartridge is expended or not installed? How long should an ink cartridge remain in my product if it's not used often?
How do I know when an ink cartridge needs to be replaced? What functions are available on my product when an ink cartridge is expended or not installed? I replaced an ink cartridge and my product shows that the same ink cartridge is expended.
The color ink cartridge is expended even though I print in black only. Why does this happen? Why is Epson shipping initial ink cartridges with my product? What is my product doing after I install a new ink cartridge? How do I print with black ink from Windows or my Mac when a color cartridge is expended? I brought my product with me to a different country and can't find ink for it. Select the questions to view the answers How do I replace the maintenance box? How should I store my product if it's not going to be used for a long time?
Memory Cards or External Devices. How do I print from a USB flash drive? Paper or Media. Select the questions to view the answers How should I load envelopes? Does the type of paper I use really make a difference? How do I know which paper or media type to select in my product's driver? How do I select the paper source in Windows? Which type of paper can I print on?
What kind of paper gives the best results for high quality printing? How do I create a custom paper size for my product in Windows? Print Quality or Appearance. Select the questions to view the answers My printout has incorrect margins. My printout has incorrect colors. My printout is grainy when I print from any application. My printout has a slight slant. My printout looks inverted, as if viewed in a mirror. My product's Fix Red-Eye setting does not fix the red eye in my photo.
My printout contains garbled characters when I print from Windows or my Mac. How do I reduce the appearance of red eyes in my photos? Web pages don't print the way they appear on my monitor. How do I change the font size of text when I print from software in Windows? Select the questions to view the answers The quality of a scanned image with Epson Scan is poor. How do I scan to a SharePoint server or cloud service?
How do I decide which resolution to select when scanning from Epson Scan? This document contains information regarding Configuration, Operation, and Administration of your product over a network.
This guide describes the functions that differ in version 2. See your product User's Guide for instructions on sending faxes and using your product's other fax features. This document provides quick reference for common uses, and Epson's limited warranty for your product.
Safety Data Sheets provide important information about ink cartridge composition, precautions for safe handling and use, regulatory considerations, and more. Protect your Epson product beyond the standard warranty period with an Epson extended service plan. For products in warranty , please contact Technical Support. If your product is out of warranty , find a service center.
If you are unable to find an answer on our web site, you can email your question to Epson Support. Phone : Hours : Monday — Friday 7 am — 4 pm PT. Mail : Katella Ave. Los Alamitos, CA Downloads not available on mobile devices. Compatible systems : Windows 11, Windows 10 bit, Windows 10 bit, Windows 8. Description : This file contains the installer to obtain everything you need to use your Epson WorkForce Pro WF wirelessly or with a wired connection. Printer Driver v2.
Compatible systems : Windows 11, Windows 10 bit, Windows 8. Remote Print Driver v1. Epson Document Capture Pro v3. Epson Software Updater v4.
Description : This file contains Epson Software Updater v4. Epson Fax Utility v3. Description : This file contains the Epson Fax Utility v3. Dropbox Connector v1.
Description : This file contains the DropBox Connector v1. Epson Connect Printer Setup Utility v1. EpsonNet Config Utility v4. OneNote Connector v1. Mobile Apps. Epson iPrint App for Android. Description : Epson iPrint makes printing easy and convenient whether your printer is in the next room or across the world. Epson iPrint App for iOS. Admin Tools. EpsonNet SetupManager v2. Top FAQs. Select the questions to view the answers I see the message Printer is Offline when I try to print with a wireless Wi-Fi connection in Windows.
What should I do? My printout has lines running through it. I'm having paper feed problems. How do I use the control panel buttons to scan? How do I restore my product's default settings? How do I change the ink cartridges? My printout is blurry or smeared. How should I load envelopes?
How do I connect my product with a Wi-Fi connection to a computer or another device without using a wireless router or access point? My product is printing blank pages from Windows or my Mac. Cloud or Mobile. Select the questions to view the answers What is Epson Connect? Is my Epson product compatible with Windows RT? Copy or Print. Select the questions to view the answers How do I use the control panel buttons to copy a document or photo?
Printing and scanning seems slow on my product when I use a wireless connection router or access point. How do I print a multi-page document from Windows or my Mac so it stacks in the correct page order?
How do I set up my product for the fastest printing? My product is unresponsive, it will not print or power off. How do I print with Windows RT?
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