Why cant i download apps on my galaxy s7

Maria Boyd's Ownd. Why cant i download apps on my galaxy s7. In older operating systems you'll find this option in Settings Application Manager. Reset the Download Manager. All you need to do is drag the app icon to the uninstall option on the screen, and the app will be uninstalled.

This error is related to the Play Service and not specific to your device. Clear the data for Google Services Framework to resolve this problem. Follow these steps to remove the data files:. Once you clear the data, head into the Play Store and check if the error has been resolved. If you still find the same error showing up on your screen, then access the Google Play Site from your computer.

Install the app to your computer, and then the app will work on your device. These errors can occur for some problems with the Google Play Store. However, the best solution for all these errors is to clear the cache and data of Google Play Store and Google Services Framework from your device and check if the problem is resolved. For most of our readers who found any of these errors while downloading apps from the store, this solution seemed to have worked.

We have mentioned the steps for clearing the cache and data files in the solutions above. Restart your device after deleting all the files and then check if the problem has been fixed. When you get this error, you must first delete the cache and data of Google Services. We have mentioned the steps for doing this in the solutions above. If this does not fix your problem, then check if you are still logged in if you are using a Wi-Fi connection that uses a web page login.

If it still does not work, you must try connecting to a different Wi-Fi network, and if you do not have the option to connect to another Wi-Fi network, you must use the mobile data option. Remember that this option will use up data from your plan, and if you do not have a plan, you may incur charges.

The problem usually occurs because of the Wi-Fi connection which is being used. It is why you must establish a proper Wi-Fi connection, or you must use your mobile data. All these solutions can work on some Android devices. While these solutions are not tested on every Android device, most of them work successfully for all our readers using various Android devices. This website uses cookies so that we can provide you with the best user experience possible.

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Please let the Community know if you expereince any improvement or changes after taking any of those steps. This will help the Community to better determine the best ways to assist you.

This has happened to me as well. Ncmomma Constellation. All forum topics Previous Topic Next Topic. Accepted Solutions. Juanisimo Red Giant. Philipvern Constellation. More often, these caches get corrupted and results to the app freezing and crashing so they need to be cleared or deleted.

The same thing goes for data accumulated after several sessions of using the app. It is important you know how to do this procedure because there are times when a simple app crash will result to more complicated system and firmware issues that may lead to the phone freezing, lagging, crashing, rebooting, etc. There are times when apps crash causing the Settings service to crash as well, you cannot access the Application Manager. So, in this case, you need to boot your phone in safe mode so the app in question will be temporarily disabled before you continue your troubleshooting procedure.

To boot your Galaxy S7 in safe mode, follow these steps:. Once in safe mode, you can proceed with the clearing of the cache and data or uninstallation of the app. Ideally, you should never have to touch permissions as they are set automatically.

Some security apps will mess around with these settings, but the Google Play Store can be sensitive to them. If you still have questions, keep reading. Go to your app drawer and search for the Google Play Store.

It should appear, but you will need to add it back to the home screen. Do you know of any other ways to get downloads working?