I see your point, but it is perhaps best to write to the developer explaining your situation , and seeking clarity on Not all portable devices support all formats — beeshyams. Meanwhile, it wouldn't hurt to see if changing the format for downloading on mobile makes a difference, your experiment of starting out on WiFi and switching to mobile notwithstanding — beeshyams.
No, I tried all the four formats through the desktop site, but the mobile app still would not download on mobile data. Once I connect to WiFi it downloads without any problem. I don't this there is an actual data format issue here. It's a modern smartphone, not some odd MP3 player.
And the issue is isolated to one of the two channels of data transfer only. I think this is a bug in the app. Surprising and best course would be to raise a bug report. All the best and do update your findings to help others in future. Thanks — beeshyams. Sign up or log in Sign up using Google. Sign up using Facebook.
Sign up using Email and Password. Post as a guest Name. Email Required, but never shown. The Overflow Blog. My Audible. Expand search. Search Search. How can I troubleshoot downloading issues on Kindle devices? Information Title. URL Name. Answer Answer.
You must remain connected to Wi-Fi for the entire time you are downloading your Audible audiobook! This can take up to 15 minutes, depending upon the length of the audiobook.
Answer Answer. Internal error" in the Audible for Android app, attempt the options below: Option 1: Tap the Profile icon at the bottom right hand corner. Tap the three dots in the upper right corner Tap Reset Application.
Tap OK. Option 2: If your Android device has an SD card, unmount and then mount the card. Option 3: Uninstall the Audible for Android app and delete any residual Audible folders that remain.
How do I download a title in the AudibleSync app? What should I do if I am unable to download my audiobook on my Windows 10 app? If this can help you download the kindle books, that means there must be some problem with your wireless connection. Low battery level may cause the poor internet connection.
So please ensure the battery is charged sufficiently. If your kindle book or kindle app get stuck during the book downloading, you can delete the book from your kindle app and try re-downloading it from your kindle cloud.
If the Kindle books keep stucking, then delete the kindle app and re-download it. Then try to download the kindle books again. Solution 4 Let it alone and try to download the Kindle books about 1 or 2 hours later. It could be the server-side issue if your kindle book get stuck at "pending". This can be proved by the feedback from Amazon side: we're facing the technical issue with our website and we've reported this to our technical team, and they're working on it. This issue will be fixed within hours.
I'm really sorry for the inconvenience caused to you. This issue will be fixed within hours, once the issue fixed you will be able to download the book. This also can help you clear some unidentified issue. Solution 6 Update your kindle firmware to the latest version. The software error also can cause the kindle book not downloading issue. Please check whether the firmware of your kindle device is outdated.
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